Last Updated: August 3, 2026

At June Autumn, we are committed to delivering every order with the same care and attention that goes into creating our products. We work with trusted logistics partners to ensure your order reaches you safely and in a timely manner.

Order Processing

All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During new collection launches, promotional events, festive seasons, or periods of exceptionally high demand, processing may take slightly longer. Should this occur, we will keep you informed.

Please note that order processing and shipping are separate stages. Delivery timelines begin only after your order has been dispatched.

Shipping Within India

We currently ship across India.

Estimated Delivery Timelines

Metro Cities: 3–5 Business Days
Other Cities & Towns: 4–7 Business Days
Remote & Serviceable Locations: 5–10 Business Days

These timelines are estimates and may vary depending on your location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Prepaid Orders

We are pleased to offer Free Standard Shipping on all prepaid orders across India.

Partial Cash on Delivery (COD)

Partial Cash on Delivery is available on eligible orders and serviceable PIN codes.

A small advance payment is collected at checkout to confirm your order. The remaining balance is payable to the delivery partner at the time of delivery.

Please refer to our Partial Cash on Delivery (COD) Policy for complete details.

Order Confirmation & Tracking

Once your order has been successfully placed, you will receive an order confirmation via email or SMS.

After your order has been dispatched, you will receive shipping confirmation along with your tracking details, allowing you to monitor your shipment until delivery.

If you do not receive your tracking information within the expected processing period, please contact our Customer Care team.

Delivery

Our courier partners will make delivery attempts in accordance with their operational policies.

To help ensure successful delivery, we recommend that customers:

Provide a complete and accurate shipping address.
Include a valid mobile number for delivery updates.
Be available to receive the shipment or arrange for an authorised recipient.

Additional delivery attempts are subject to the courier partner's policies.

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information when placing an order.

If an incorrect or incomplete address results in delivery delays, failed delivery, or return of the shipment, June Autumn will make every reasonable effort to assist. Any additional shipping charges incurred due to address corrections or reshipment may be payable by the customer.

Delivery Delays

While we strive to meet the estimated delivery timelines, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

Severe weather conditions
Natural disasters
Public holidays
Government restrictions
Transport disruptions
Operational delays within courier networks

We appreciate your patience in such situations and will continue to assist until your order is delivered.

Damaged Packages

If your package appears significantly damaged or tampered with at the time of delivery, we recommend:

Taking photographs of the package before opening it.
Recording an unboxing video where possible.
Contacting our Customer Care team within 48 hours of delivery.

This helps us investigate the matter promptly with our logistics partners.

Lost Shipments

If your tracking information has not been updated for an extended period or you believe your shipment has been lost, please contact us.

We will coordinate with our courier partner to investigate the shipment and keep you informed throughout the process.

Where a shipment is confirmed as lost in transit, we will arrange a replacement or refund, subject to our internal verification process.

International Shipping

International shipping is not currently available.

We are working towards expanding our services to customers around the world. Once international shipping becomes available, eligible countries, delivery timelines, shipping charges, customs duties, taxes, and other applicable information will be published on our website.

Need Assistance?

If you have any questions regarding your shipment or delivery, our Customer Care team will be happy to assist you.

Email: support@juneautumn.com

WhatsApp: +91 89516 38180

Business Hours: Monday – Saturday
10:00 AM – 6:00 PM IST

Thank you for choosing June Autumn.

We appreciate your trust and remain committed to delivering every order with care, reliability, and attention to detail.