Last Updated: August 3, 2026

At June Autumn, we want you to shop with confidence. If your purchase isn't quite right, we're here to help with a fair and transparent resolution.

Return & Exchange Window

Eligible products may be returned or exchanged within 7 days of delivery.

To request a return or exchange, please contact our Customer Care team within the eligible period.

Eligibility

To qualify for a return or exchange, the product must:

Be unused, unworn, and unwashed.
Be returned with all original tags and packaging.
Be free from stains, fragrances, alterations, or any signs of wear.

All returned products are subject to a quality inspection before approval.

Size Exchange

We offer one complimentary size exchange per order, subject to stock availability.

If your preferred size is unavailable, you may choose another available size, Store Credit (where applicable), or an eligible refund.

Eligible Returns

Returns are accepted if:

The size or fit isn't suitable.
You receive an incorrect product.
The product arrives damaged.
The product has a verified manufacturing defect.

Non-Eligible Items

We cannot accept returns or exchanges for:

Worn, washed, or altered products.
Products without original tags or packaging.
Gift Cards or Store Credit.
Complimentary promotional items.
Final Sale, Clearance, or customised products unless received damaged, defective, or incorrect.

Refunds

Once your returned product passes our quality inspection, your refund will be processed to the original payment method.

For returns due to personal preference, size, fit, or change of mind, the approved refund will be processed after deducting the applicable reverse shipping and handling fee.

For Partial Cash on Delivery (COD) orders, the advance payment collected at checkout is adjusted against the total order value. If a delivered order qualifies for a refund, the refund will be processed after deducting the applicable reverse shipping and handling fee.

If a Partial COD order is refused, undelivered due to customer-related reasons, or returned before successful delivery, the advance payment will be converted into June Autumn Store Credit, valid for 3 months, in accordance with our Partial Cash on Delivery (COD) Policy.

Refunds are typically processed within 5–7 business days after approval. Your bank or payment provider may take additional time to reflect the amount.

Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your Order Number and clear photographs. An unboxing video is recommended for faster resolution.

Once verified, you may choose between:

A replacement (subject to availability), or
A full refund.

No reverse shipping or handling charges will apply to approved claims relating to damaged, defective, or incorrectly delivered products.

Fair Use

June Autumn reserves the right to decline returns, exchanges, or refunds in cases involving fraudulent claims, repeated misuse of our policies, excessive returns, or products that do not meet the eligibility criteria.

Need Assistance?

Email: support@juneautumn.com

WhatsApp: +91 89516 38180

Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST